Refund policy
Return and Refund Policy
Effective Date: 03 December 2024
At Hormonalize, we strive to deliver high-quality digital products that meet your expectations. Please read our refund policy carefully before purchasing.
Digital Products
Due to the nature of digital products, all sales are final once the product is successfully delivered to you. We cannot offer refunds, returns, or exchanges for digital downloads.
Exceptions
We will review refund requests in the following exceptional cases:
- The digital product was not delivered successfully.
- There was a technical issue on our end that prevented access to the product.
To request a refund for these reasons, please contact our customer support team at info@hormonalize.com within 7 days of purchase. You must include:
- Proof of purchase (order number or email confirmation).
- A detailed description of the issue.
Chargebacks and Disputes
We encourage you to contact us directly with any issues before initiating a chargeback or dispute. Our goal is to ensure your satisfaction, and we are happy to assist in resolving any concerns.
Contact Us
If you have questions about this policy, feel free to reach out:
Email: info@hormonalize.com
By purchasing our digital products, you agree to this Return and Refund Policy.